#16 Holly Hester-Reilly: Building a customer-centric team and product culture

Holly Hester-Reilly is the founder and CEO of H2R Product Science, where she combines more than a decade of experience in technology companies with years of experience in scientific research to bring her clients a rigorous, research driven approach to developing their growth strategy and coaching their product teams.

Holly drops a masterclass addressing one of the biggest challenges we face: how to build a customer-centric team and be resilient in the face of failure. Even if you don't work in a tech company or in product management, there is a lot of actionable and principled wisdom here that I believe is going to make an immediate and lasting impact on how you and your organization make the contribution you seek to make.