Episodes

July 30, 2024

Itamar Gilad: the GIST of product discovery

Itamar Gilad is the author of Evidence Guided, which is my favorite book out there on how to practically DO product discovery. Prior to becoming a product consultant and trainer, he had a long product career at Google where he led the creation and launch of products that are now used by over a billion people. In this conversation we explore the GIST approach to product discovery through the origin story of Gmail's tabbed inbox, to help you see what great product discovery looks like in practi...
June 28, 2024

Steve Portigal: Improving your user research process

Steve Portigal is a veteran user research leader and consultant who helps companies mature their research practices. He’s the author of Interviewing Users, a classic in the field, and the host of the design leadership podcast Dollars to Donuts. In this conversation, we explore: • how to use creative practices to develop your voice as a leader and storyteller • how to be a smart consumer of research findings when you aren’t an expert in the craft of research • one simple question leaders...
79
May 30, 2024

Christian Idiodi: Telling the story of transformation

Christian Idiodi is a partner at Silicon Valley Product Group (SVPG). Before SVPG, he profoundly shaped or reshaped the culture and products of CareerBuilder, Snagajob, and led the product transformation in Datasite, the first SaaS for due diligence in the finance industry. — Topics discussed (08:56) An unusual childhood leads to survival skills, creativity (12:25) Aspiring doctor turned innovator seeking problem-solving opportunities (18:33) Guiding others through transformation, no...
78
April 13, 2024

Martina Hodges-Schell: Understanding your operating model

Martina Hodges-Schell is a transformation coach and consultant that helps organizations adopt a Silicon Valley approach to innovation. She spent 25 years leading design and innovation in tech companies, and now she loves providing a fresh, outside perspective to help teams develop and mature their product practice. In this conversation, we… * define transformation and what it means for your company operating model * explore how a company operating model might be shifted by adapting AI t...
March 13, 2024

Marty Cagan: Moving to the product model

Marty Cagan joins me for real talk about transforming into a strong product company.
Jan. 23, 2024

Randy Silver: The conversations that create impactful products

Randy Silver is a product leadership advisor, podcast host, and global product community weaver. We explore the conversations needed to drive impact and perception of value. You can also read this episode here. — Topics discussed: (04:00) Moving from a journalistic editor to product editor (07:34) Parallels between product management film production (09:53) Missed opportunities & the need for collaboration (15:21) Alignment with stakeholders (18:24) Sales misalignment and re...
Dec. 12, 2023

(Bonus) Chris Smith: Simple guidelines for AI investment sizing

Chris Smith is a longtime engineering leader who has been in the trenches of building with AI & machine learning for years. This is a short, bonus episode to go along with our main conversation: https://pod.fo/e/20a5ef
Dec. 12, 2023

Chris Smith: How to think about adding AI to your product

Chris Smith is a longtime engineering leader who has been in the trenches of building with AI & machine learning for years. He’s led the development of data systems & strategies at tech giants like early Google, Yahoo, and Sun; S&P 500's like Live Nation; and a wide variety of startups. — Topics discussed: (00:00) AI industry at inflection point, causing chaos (09:05) Machine learning, neural nets, and generative AI (14:03) Generative AI: LLMs + broad understanding (21:56) Open...
Nov. 1, 2023

Nacho Bassino: How to build your first product strategy

Nacho Bassino is a veteran product leader and the author of Product Direction, one of my go-to books on how to actually generate a product strategy. There are many excellent books out there on strategy as a whole, but surprisingly few that specifically cover product strategy. — Topics discussed: (00:02:12) Nacho's background (00:09:23) How leaders can adapt to others' communication and cross-cultural preferences (00:10:50) Strategy: defining problems and prioritizing solutions ...
Oct. 10, 2023

Pam Fox Rollin: Growing Groups Into Teams

Pam Fox Rollin is an executive coach and strategist. This is a conversation about the conversations that leaders are not having. These are THE difference between building a truly committed team that delivers the future you care about… and having a group which is a team in name only. Topics discussed: (00:03:55) Writing a book about teams as a team. (00:11:41) Teamwork failure due to individual mindset silos. (00:14:51) Telling the difference between hard work and commitment (00:18...
Sept. 27, 2023

Eisha Armstrong: Pragmatic Strategies for Managing Change

Zooming in on three common change management issues: forecasting, role transitions, and departmental power dynamics. — Topics discussed (00:03:01) Companies transforming into product organizations (00:05:01) Revenue shift: smaller now, longer-term impact (00:08:30) Practical topics: forecasting, transition, change management (00:10:04) Identifying leading measures and assumptions in forecasts (00:14:25) Seeking tech-enabled scale, revenue visibility, innovation (00:20:29) Po...
Aug. 9, 2023

MJ Jastrebski: How to build resilience and stay buoyant as a CPO

MJ Jastrebski is the CPO of Stylitics, a rapidly scaling retail technology company that helps retail websites automate styling and bundling for their consumers.
July 19, 2023

Thank you, and a brief update

It's been quiet around here because I'm in deep in the creative process of reimagining this show, and I need your help. Podcast analytics are terrible, and I want to know more about YOU. Please fill out this short, 5-ish minute survey. Your help on this goes a LONG way, and I appreciate you taking the time! Click here to complete our listener survey https://makethingsthatmatter.com/survey This is a public episode. If you would like to discuss this with other subscribers or get access to b...
May 30, 2023

Donna Lichaw: The leader's journey

Donna Lichaw is an executive coach for unconventional leaders, and the author of the newly-released book The Leader’s Journey. Donna brings a background in design and product to her executive coaching and helps unconventional leaders take control of the story to drive impact for themselves and within their teams. We go deep on: * how to handle managing our own stories in healthy conflict * creating psychological safety * what it looks like to “give yourself an A” so you feel freed up...
May 17, 2023

Adam Thomas: Operationalizing product strategy

Adam Thomas is a coach that helps product teams operationalize strategy so they spend more time focused on building the right products and less time fighting fires. In this conversation, we discuss Adam's decision making framework, Survival Metrics, which helps product teams make better decisions and avoid both sunk costs and loss aversion. We talk about: * how to earn the trust of our counterparts and be better internal collaborators * how to make our strategy a living, breathing thing...
April 11, 2023

Mike Saloio: Leadership, meditation, ego, and ubuntu

Mike Saloio is the CEO and cofounder of Huddle, a startup that brings together fractional swat teams of expert builders to help startups generate real momentum on their most important projects within a week. This is a candid conversation about leadership and how our egos, sense of identity, and personal practices shape our company cultures. In particular, I think you’ll find practical benefit from our discussion about decoupling the concepts of morality and integrity to have healthier team dy...
March 27, 2023

Rob Walling: The SaaS playbook and gut intuition

Rob Walling is a serial entrepreneur and the internet godfather of indie SaaS businesses who has built six companies and has been a long-standing voice in creative, independent paths into product building and entrepreneurship since 2010.
March 7, 2023

Double click on the love

What do you do when one of your top three KPIs is stagnant, and the product isn't growing? A micro case study in debugging retention and unlocking growth.
Feb. 28, 2023

Petra Wille: Building a community of practice

Petra Wille is a product leadership coach and the author of Strong Product People, which is my go-to book for the people development side of being a product leader. In this conversation, we dive deep into: * why and how a community of practice can level up your team and save training budget * dealing with cross-cultural differences in product teams * how to approach making hard calls like, shutting down a product or team Please enjoy, Petra Wille. Links & resources mentioned ...
Feb. 7, 2023

Bob Moesta: Prototyping to learn & applying JTBD theory

Bob Moesta is one of the pioneers of Jobs To Be Done (JTBD) theory, which has fundamentally changed the way we think about building products and discovering what progress people actually need and want from the products they hire. — Sign up here to get upcoming essays + episodes emailed to you. Follow the MTTM journey on Twitter or LinkedIn! If you haven't already would you do me a favor and take ~40 seconds to rate/review the show on Apple Podcasts ? It really helps. (Scroll to bottom o...
Jan. 25, 2023

Sahil Lavingia: Independent Thinking + Pricing Changes at Gumroad

Sahil Lavingia has had an epic journey as an entrepreneur: he dropped out of college to become employee #2 at Pinterest and then went on to found Gumroad, one of the largest platforms for creators to sell their work and earn a living online. After the company failed to meet its VC-driven growth timeline and almost died, Sahil had to lay everyone off and build it back up into the resilient, streamlined, and fully distributed company it is today. Episode web page. — Sign up here to get upcom...
Jan. 10, 2023

5 Takeaways from a week with some of the world's best product coaches

Five things I (re)learned from spending a week with SVPG + some of the best product coaches in the world. ===== You can read this episode here. Sign up here to get upcoming audio essays emailed to you Follow the MTTM journey on Twitter or LinkedIn! If you haven't already would you do me a favor and take ~40 seconds to rate/review the show on Apple Podcasts ? It really helps. (Scroll to bottom of page for rate/review links.) Links & resources mentioned Send episode feedback on Twitter...
Dec. 27, 2022

#60 DJ DiDonna: Navigating sabbaticals and career breaks

DJ DiDonna helps us approach taking REAL time off and evolving our identity along with our career. Whether you’re feeling like you need to take time off, or if you’re curious about what sabbaticals are and why they might be good for both you and your organization, have a listen. You’ll learn about how your interests and identity can evolve along with your career, but not be bound by your career. — Links & resources mentioned • Send episode feedback on Twitter @askotzko , or via email...
Nov. 1, 2022

#59 Kenny Borg: Identity transformation + embodying fulfillment

Kenny Borg helps us explore the ongoing evolution of our identity, deal with imposter syndrome, and embody fulfillment throughout the journey instead of putting it off to the end.